Responsible Gaming
Gambling—whether on pokies, online casinos, or sports betting—should always be a form of entertainment, never a way to earn money or solve financial problems. At sole-sisters.co.nz, we encourage all visitors to play responsibly, set clear limits, and stay in control of their gambling.
Age Verification
In New Zealand, the legal age for gambling is 18 years or older (20 years for casino gambling). You must be at least 18 years old to access online gambling sites. Never gamble if you are underage, and always ensure you meet the legal age requirement in your jurisdiction before placing any bet.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. If you recognise any of the following signs in yourself or someone you care about, it may be time to seek help:
- Chasing losses – trying to win back money you’ve lost by gambling more
- Hiding your gambling from friends or family
- Spending more time or money on gambling than you can afford
- Neglecting work, study, or family responsibilities because of gambling
- Feeling anxious, guilty, or irritable when not gambling
- Borrowing money, selling possessions, or lying to finance gambling
- Being unable to stop or cut back despite repeated attempts
- Using gambling as a way to escape from stress, anxiety, or depression
- Experiencing relationship problems or financial hardship due to gambling
Self-Help Tools
Many online casinos and gambling platforms offer tools to help you stay in control. Use them proactively:
- Deposit limits – set a maximum amount you can deposit daily, weekly, or monthly
- Loss limits – cap how much you can lose in a given period
- Reality checks – receive pop-up reminders of how long you’ve been playing
- Time-outs – take a short break from gambling (24 hours to several weeks)
- Self-exclusion – block yourself from a site for a longer period (6 months to permanent)
- Account closure – permanently close your gambling account
For land-based venues such as casinos and TABs, ask staff about their self-exclusion programmes. You can also contact the Gambling Helpline for assistance with self-exclusion from multiple venues.
Support Organisations – New Zealand
If you or someone you know is struggling with gambling, free and confidential help is available:
- Gambling Helpline New Zealand – 0800 654 655 (free, 24/7)
Website: www.gamblinghelpline.co.nz
The Gambling Helpline is operated by PGF Group and provides counselling, self-exclusion support, and information for gamblers and their whānau.
If You Need Help
Please remember: gambling problems are treatable, and seeking help is a sign of strength, not weakness. If you recognise any warning signs in yourself or someone you care about, reach out today. Contact the Gambling Helpline New Zealand on 0800 654 655 or visit their website for confidential advice and support.